The decisions where to purchase components, raw materials, manufacturing and testing equipment, and even consulting services, need to be well informed and documented through a vendor qualification process. The results of making poor purchasing decisions can lead to situations that impact product quality, regulatory compliance, company profits, and even the reputation of the company.
Have you wasted hours, days, and weeks on qualifying vendors that you know cannot or will not meet your requirements? Has your approach to vendor qualification and vendor audits left you with internal Corrective and Preventive Actions (CAPAs)? Have you wondered whether an onsite vendor audit is necessary? The answers to these and many more questions are available in this training course.
The training course will explain best practices for building a sustainable vendor qualification process. It will also adopt a systematic approach to demonstrate the optimal methods in enhancing vendor performance and ensure contract compliance.
LEARNING OBJECTIVES
The Vendor Qualification training course will enable delegates to:
Structure for a sustainable vendor qualification programme
Checklists and other vendor qualification documents
How to determine the best potential vendor
What a potential vendor needs to supply before qualification
How to estimate costs and time associated with vendor qualification
Common pitfalls to avoid when qualifying vendors
Develop meaningful performance measures
Learn how to use those performance results for continuous improvement
TARGET AUDIENCE
The Vendor Qualification training course is designed for:
Contracts, Procurement and Project personnel
Engineering, Operational, Quality and Maintenance personnel
Those who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services
Anyone who wants to improve supplier performance and gain successful outcomes from contracting situations
TRAINING METHODOLOGY
This practical and results-oriented training course is based on adult learning concept. Participants will increase their competencies through short inspiring lectures with structured lessons from the learning manual; captivating PowerPoint slides to enhance learning; ongoing discussions with action planning; ample time for Q&A; training activities to reinforce key concepts within a fun learning environment.
Pre & Post course assessments will be used to measure the effectiveness of this training.
COURSE CONTENTS
DAY 1 –Vendor Qualification: Compiling an Approved Supplier List
KeyTopics:
Determining the goals and objectives of Procurement
Formulating a proper Procurement strategy
Involving the end-user in determining the required technologies
Developing an approved supplier list based on the required technologies
Compiling supplier selection criteria
Forming commodity teams to evaluate and provide supply solutions
DAY 2 – Supplier Assessment
KeyTopics:
Supplier initial questionnaire
Detailed supplier investigation
Quality management systems
Performing a supplier assessment
Process capability studies
Certification of suppliers
ISO Certification
Setting acceptance criteria
Engaging the supplier during the tender process
DAY 3 – Supplier Performance - What to Measure?
KeyTopics:
Carrot or stick?
Setting of objective that are aligned with the goals of the company
Characteristics of a good performance measurement system
Developing a supplier performance system
Sources of data
Common mistakes in data recording
Implementing the system
DAY 4 - Supplier Performance – Interpreting the Results
KeyTopics:
Rating the individual supplier
Ranking your suppliers
Disseminating the results: what to do and what not to do
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