Corporate leaders and outstanding performers are not defined by their IQ or even their job skills, but by their Emotional Intelligence: a set of competencies that distinguishes how people manage feelings, interact and communicate. Unlike IQ, Emotional Intelligence Quotient (EQ) continues to develop with life experiences. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. Leadership is a significant part of the answer to whatever challenges our organisations may face. Furthermore, there is no doubt that good leadership is the most important factor in organizational success.
This training course will enable delegates to appreciate that their daily encounters are shaped not just by their rational judgement and personal history, but are largely influenced by their perceptions and expectations. Delegates will be given skills and knowledge to apply EQ in the workplace to enhance their teamwork. This training course will help participants define and implement their vision for themselves, their team and their organisation. Working from an initial understanding of their own capabilities, motivators and resources, it will build an action plan for moving themselves and those around them towards a shared perception of the future, able to respond positively to an ever-changing world.
This 10-day Advanced Emotional Intelligence & Leadership Masterclass training course consists of two modules which can be taken as a 10 Day Training course, or as individual, 5 Day courses
Emotional resilience to manage the performance of their team
Influencing and persuasion abilities to lead others more effectively
Examine their own personality and behaviours to enhance self-awareness
Differentiate between leadership, management, influence and power
Understand the leader’s role in implementing change
Harness the team’s ability to innovate
Develop and motivate the team for optimum performance
Understand and harness cultural difference
TARGET AUDIENCE
10-day Advanced Emotional Intelligence & Leadership Masterclass training course is designed for:
All professionals & leaders who need to have in-depth knowledge of human behaviors
Anyone who is interested in developing themselves to be a better leader
All professionals & leaders from any industry who desire an in-depth knowledge of best practices in advanced management and leadership
Anyone who is interested in developing their capacity as a strategic leader/coach
Anyone who has the responsibility for translating a vision into a plan, into being understood by the workforce, and seeing the vision be transformed into reality
TRAINING METHODOLOGY
Our highly practical experiential learning method is results-oriented; based on an adult learning concept. Designed as an intensive training, and knowledge sharing exercise, where group work and role play facilitates learning. Through a set of lectures and practice exercises, delegates will be introduced to the advanced knowledge of Leadership Development & EQ. Participants will learn by active participation, discussions, video materials. Practical cases and examples illustrate the variety of current practices and build leadership capabilities & Emotional Intelligence Quotient for delegates.
Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.
COURSE CONTENTS
DAY 1 - What is Emotional Excellence
KeyTopics:
Introduction
Intrapersonal & Interpersonal Skills
EQ in the Workplace
Your EQ Style
EQ for Innovative Teamwork
Removing Blocks to Innovative Teamwork through EQ
DAY 2 – Developing EQ Personal Competencies
KeyTopics:
Understanding EQ Personal Competencies
Recognising Emotions and their Effects
Accurate Self-assessment for Personal Transformation
Knowing Strengths and Weaknesses
Self-confidence: a Strong Sense of Worth and Capabilities
Managing Internal States, Impulses and Resources
Self-control for Enhancing Teamwork
Developing Trustworthiness for Corporate Transformation
DAY 3 – EQ Practices for Innovative Teamwork
KeyTopics:
EQ Adaptability & Innovative Skills
Developing EQ Competencies for Effective Teamwork
Empathy for Innovative Teamwork
Developing Others
Service Orientation
Self-Motivation
Innovative Leadership to Enhance Teamwork
EQ Flexibility in Handling Changes
DAY 4 - Developing EQ Competencies for Innovative Teamwork
KeyTopics:
Developing EQ Competencies
Listening Openly and Conveying Convincing Messages
Negotiating and Resolving Disagreements
Inspiring and Guiding Individuals & Teams
Instituting and Managing Change
Nurturing Relationships
Creating Synergy in Teams
Working with Others Towards Shared Goals
DAY 5 – Personal & Corporate Transformation
KeyTopics:
EQ & Corporate Transformation Process
EQ for Performance Management Cycle
EQ for Establishing & Achieving Key Result Areas
Coaching & Counselling for Managing Performance
Leading for Performance Management
EQ Interpersonal Skills for Performance Management
EQ Values for Corporate Transformation
DAY 6 –Leadership and Personal Effectiveness
KeyTopics:
Leadership and its context
Self-perception and self-awareness
Personality, values & behaviour
Personal transformation
Path dependency
Personal style & style flexibility
DAY 7 – Core Leadership Competencies
KeyTopics:
Leader or manager?
Influence, authority and power – and how they differ
Emotions, mood & disposition
Rapport-building
Communication and its part in leadership
Goal congruence and alignment
DAY 8 –The Leadership Role in Innovation and Change
KeyTopics:
The strategic imperative of change
Leading and managing change
Limiting beliefs and how to overcome them
Divergent approaches to problem-solving
Left- and right-brain thinking
Overcoming organisational and cultural barriers to innovation and change
“This course helped me to gain more key factors to improve the maintenance management” – Maintenance Planning and Cost Control
“The course has been able to enhance my knowledge in leadership as a whole which I intend applying on the job” – Essentials of Management & Leadership
“Excellent method on delivering the topics, very clear and specific” – Writing Project Scope and Procurement Statements of Work
“An appraisal of my leadership journey, very practical tips on leadership dynamics and how it will grow me” – Next Generation Leadership
“Learnt how to communicate effectively, it changed my attitude about motivating staff” – Motivational Training for Managers
“I have realised that, for me to become a good manager, I need to apply qualities of a good leader which I lent in this class” – Management & Leadership Skills for the Supervisor-New Manager
“ It was very informative. It provided guidelines & bigger picture of my work of budgeting and cost control” – Effective Budgeting and Cost Control
“I learnt different skills and technique about data analysis technique; those new learnings will help me increase my work efficiency” – Data Analysis Techniques
An excellent probgramme with superb content throughout. This course really Thought provoking with additional references to follow up on. I throughly enjoyed the weekly recommend this to anyone looking to pursure a Non-exec’ role! Go for it! Contact me anytime for further comment.
“It has a great impact in widening and solidate knowledge” – Work – Life Balance
“Help us priorities things in own life, see good things in every obstacle / failure” – Work – Life Balance
“Helped to enhance my communication skills persuasively” – Interpersonal Skills for Managers
“We have learnt new things about communication & interpersonal Skills” – Interpersonal Skills for Managers
“The course has been an eye-opener and a lot of new ideas have been learnt” – Vehicle Fleet Development & Management
“This course has been beneficial and it will be helpful in managing my subordinates” – Fleet Management & Leadership
“This training course is beneficial to me and company” – Vehicle Fleet Development & Management
“I have attended several training programmes, but this one is the best” – Fleet Management & Leadership