Course Schedule

Human Resource Management & Strategic Leadership Masterclass

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COURSE OVERVIEW

Learning and applying advanced principles of human resource management helps to create more innovative teamwork & corporate transformation. It would also help individuals to improve their lives as well as those whom they manage. The demand for good leadership is increasing. However, what is good leadership? Both in theory and in practice it appears frequently that the right kind of leadership now and in the future consists of leadership that focuses on the 4 Dimensions.

This training course enhances individual capacity, conceptual skills, practical insights, and the core values needed for delegates to become more knowledgeable in how important HRM is to an organization’s success. Then in their roles as supervisors, managers and leaders, they will be able to demonstrate their ability to put Principles into Practice.

The course concretely explains the skills needed when Managing Up, Down, Out and In. Managing Up is about managing your boss. Managing Down covers your direct team and the broader organization reporting to you. Managing Out addresses the issues of dealing with external stakeholders such as the media and shareholders and developing your personal brand. Finally, Managing In is all about managing yourself, staying grounded amongst the ‘constant change’ around you.

This training course of two modules which can be taken as a 10 Day Training course, or an individual, 5 Day courses

Module 1 – Advanced Human Resource Management

Module 2 – The 4 Dimensional Leadership Development

LEARNING OBJECTIVES

This practical and results-oriented programme is based on adult learning concept. Designed as an intensive training, and knowledge sharing exercise, where group work and role play facilitates learning. Through a set of lectures and practical exercises, delegates will be introduced to the advanced knowledge of HRM & 4D Leadership Development. Participants will learn through active participation, discussions, video materials. Practical cases and examples illustrate the variety of current HR and Leadership practices that build people capabilities for delegates.

Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants. 

TARGET AUDIENCE

Human Resource Management & Strategic Leadership Training course is suitable for a wide range of audience, especially:

  • All professionals & leaders who need to have in-depth knowledge of how to evaluate their organization’s Human Resource Management compared to best practices
  • Anyone who desires to know how to enhance their Human Resource Management in today’s rapidly changing global business environment.
  • Anyone who is interested in developing themselves to be a better leader coach
  • For all for experience and aspiring leaders who want to learn how to manage the competing priorities of their jobs, develop a more responsive and rewarding strategy and has a desire to drive change and take people with them.

TRAINING METHODOLOGY

This practical and results-oriented programme is based on adult learning concept. Designed as an intensive training, and knowledge sharing exercise, where group work and role play facilitates learning. Through a set of lectures and practice exercises, delegates will be introduced to the advanced knowledge of how a strategic and proactive HR Department should be organized and engage with the business, and delegates will be introduced to the advanced knowledge working in a strategic L&D department. Participants will learn through active participation, discussions, video materials. Practical cases and examples illustrate the variety of current HR and L&D practices that build people capabilities for delegates.

Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.

COURSE CONTENTS

DAY 1 - HRM and Strategic Leadership

  • KeyTopics:

    • Our Current Challenges
      • Self-Assessment
      • Organisational-Assessment
    • The Role of HRM in Strategic Leadership
    • HRM and the 4Cs of Leadership
    • The Importance of Capacity-Building in Strategic Implementation
      • HRM and our customers
      • HRM and Employee Performance
      • HRM and Retention
      • HRM and Innovation
    • Feedback Exercise #1 

DAY 2 – Enhancing HRM Competencies

  • KeyTopics:

    • Discussion – Emerging Issues in HRM
    • What is our current conceptual foundation for solving HRM issues and planning for the future
    • Evaluate:
      • Five Supervisory/Management Core Competencies
      • Nine Human Resource Competencies
      • Eight Transitional Leadership Errors
    • Seven Principles of Motivation from the leading theories
    • Two Over-Riding but often overlooked Principles in Retention
    • Four Leader Coach vs. Manager Scenarios
      • The Ineffective Leader Coach/Ineffective Manager
      • The Effective Manager/Ineffective Leader Coach
      • The Effective Leader Coach/Ineffective Manager
      • The Effective Leader Coach/Effective Manager
    • Feedback Exercise #2

DAY 3 – HR as a Strategic Partner

  • KeyTopics:

    • HR and Strategic Management
    • HR and Strategic Leadership
    • Meet today’s Employment Pressures and Challenges
    • Up-to-date information and current perspectives on the Strategic Alignment of the HR function with organizational objectives
    • Advanced Communication and Negotiation Skills
    • Design strategies to re-engage employees and heighten productivity
    • HRM, Knowledge Management, and Succession Planning
    • Feedback Exercise #3

DAY 4 - The Multi-Generational Workforce

  • KeyTopics:

    • Evaluate the preferred work environment and motivations of the six or seven generations in the workplace
    • Address a Multi-Cultural, Multi-Generational Workforce and Global Needs
    • Develop a Retention Strategy
    • Evaluate HRM and Customer Values
    • What Innovations Are Needed
    • Who Moved My Cheese?
    • The Role of the Leader Coach and Change Agent
    • Instituting and Managing Change
    • Creating Synergy in Teams
    • Feedback Exercise #4

DAY 5 –Advanced HRM Skills in Action – Principles into Practice

  • KeyTopics:

    • Working with others towards Shared Goals
    • The Consultation Path and Consultation Skills
    • The Customer Service Path and the Customer Service Diamond
    • Coaching Skills and Coaching For Effectiveness
    • Mentoring Skills and Mentoring for Growth
    • Change Management Skills
    • Facilitation Skills
    • Comprehensive Feedback Exercise #5

DAY 6 – 4 Dimensional Leadership Development

  • KeyTopics:

    • What is 4 Dimensional Leadership Development?
    • Understand how to apply the 4 Dimensions of Leadership Development
    • Enhance and/or implement a vision, mission alignment
    • Connect with purpose and establish or synchronize immediate, intermediate and long-term personal and/or professional goals
    • Learn how to develop and support motivated, focused, enthusiastic staff
    • Enhance relationship and communication skills 

DAY 7 –Managing Up

  • KeyTopics:

    • Anticipate your manager’s needs (strategic and financial results)
    • Understand what makes your boss tick (and what ticks them off) to get their buy-in
    • Know the right way to bring problems to your boss
    • Disagreeing in a respectful and productive way
    • Putting a bad relationship back on track
    • Managing a brand new boss, a manager you don’t meet face to face, an insecure boss, and all-knowing boss, a manager who gives conflicting messages, a ‘hands-off’ boss, a manager who isn’t as smart as you and a manager that’s actually the board of directors

DAY 8 –Managing Down

  • KeyTopics:

    • Clarify best practice and level of authority to choose to give when delegating
    • Overcome inhibitions about delegation
    • Better delegate/motivate when you have staff with varying degrees of experience/ability
    • Build confidence and skills to achieve mutually acceptable outcomes
    • Use available resources more effectively to achieve desired results
    • Foster motivation and competence in staff
    • Monitor and measure staff progress and performance

DAY 9 -Managing Out

  • KeyTopics:

    • Mobilize colleagues, clients and suppliers etc.
    • Forge ties with peers to deliver organizational results
    • Create a motivational narrative to secure their buy-in and support
    • Agree with action plans that benefit all stakeholders involved
    • Secure their commitment to continuous improvement and long-term involvement

DAY 10 –Managing In

  • KeyTopics:

    • Validate and affirm what you already do well
    • Individual assessment to improve and enhance leadership capacity
    • Deal effectively with specific workplace and/or staff challenges
    • Manage internal conflict and “crisis” situations more effectively to reduce stress
    • Enhance team building and facilitation skills
    • Develop work-life balance

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