Many organizations are suffering from widespread dissatisfaction in a workforce where those who can get up and leave do so while the mediocre remain. Those who are in first-line or middle management are key. The talented employee may join a company because of its charismatic leaders, its generous benefits, and its worldwide training programmes, but how long that employee stays and how productive he depends on the immediate superior. Companies need first-line and middle management to motivate, communicate and build relationships effectively.
This training course offers a comprehensive overview of good management and leadership practice. Participants get the opportunity to develop the awareness, understanding, knowledge, and skills which will enable them to maximize their performance and success in manage and lead a high-performance team in demanding business environment.
IMPORTANT FEATURES
Tie management and entrepreneurship together
All rounded leadership skills for most scenarios
Easy think-out-of-box techniques which are practical
Predict, manage and control behaviors
Think systematically when managing issues
LEARNING OBJECTIVES
Understand the concept, process & functions of management and leadership
Help team think out of the box
Equip with the knowledge and practice of the fundamental concepts of stakeholders management
Improve employee satisfaction and thus retention
Help company achieve a breakthrough and maintain the entrepreneur spirit
Solve organizational problems effectively
Manage a team to face change effectively
Avoid being a corporate fool by looking at repeat problems intelligently
TARGET AUDIENCE
The Essentials of Management & Leadership course is targeted at;
Supervisors, leaders, and line managers
Team Leaders, site, operations and production Supervisors
Young employees identified as ‘high potential’ future Managers
Supervisors who are interested in building their management skills
Anyone who needs to work with other team members
TRAINING METHODOLOGY
Our highly practical experiential learning method is results-oriented; based on an adult learning concept; incorporates short inspiring lectures with structured lessons from the learning manual; captivating PowerPoint slides with videos to enhance learning; ongoing discussions with action planning; ample time for Q&A; training activities to reinforce key concepts within a fun learning environment.
Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.
COURSE CONTENTS
DAY 1 –What is Management and its Relationship with People
Description:
On day one the course will cover leadership styles and their impact on people’s feelings, and real corporate cases on these, including case study and role plays
KeyTopics:
People Management
Leadership/management styles – 3 different decision-making styles
Impact of the above to dealing with people and issues: case exercise & discussion
How to Build passion and commitment toward a common goal
Decision making and results!
DAY 2 – How to Tie the Entrepreneurial Spirit to Management and Leadership
Description:
On day two the course will cover practical tools to identify opportunities and reduce risk exposure in a globalised arena
KeyTopics:
Business acumen and Entrepreneurial spirit
Definition of an entrepreneur
Famous corporate cases: successes and flops
Identification of opportunities
Global thinking: linking Risk management with PESTEL factors (Political-Economical-Social-Technological-Environmental-Legal). Each with explanation and case sharing
DAY 3 – What are System and Creative Thinking?
Description:
On day three the course will cover how to manage complexity and chaos via system thinking, and practical tools to be creative
KeyTopics:
System Thinking
Definition: what is it?
How to use system thinking to handle problems and challenges
Look at the complexity of key issues, problems and opportunities to affect actions (e.g., leverage opportunities and resolve issues).
Think out of the box
Case discussion: Interview logic and analytical thinking
Differences between critical, analytical & creative thinking
Example of “out of the box” case
Creative Techniques (to share a few techniques with a case for each technique)
DAY 4 - How to Influence People and Manage Change
Description:
On day four the course will cover specific skills in power and influence, and role plays, in addition to techniques on managing change.
KeyTopics:
Influencing Skills
A look at Organizational politics: power and influence (definition and examples)
Major influencing techniques (5 techniques) and how to apply
Pros and cons of each
Managing Change
Why people resist change and what do with it?
How to develop a long-range course of action or set of goals to align with the organization’s vision
DAY 5 – Managing Team, Stakeholders and Behavioral Modification
Description:
On day five the course will cover tools and techniques related to team selection and understanding, and managing stakeholders and behaviors.
KeyTopics:
Building Relationship and Stakeholder management
Team working
Stakeholder Analysis and management to deal with issues
Ability To Motivate
What is a motivation? What makes people move or tick?
A look at Motivation “on the street”: spare the theories like Maslow, Herzberg, McGregor, Skinner, etc…
“This course helped me to gain more key factors to improve the maintenance management” – Maintenance Planning and Cost Control
“The course has been able to enhance my knowledge in leadership as a whole which I intend applying on the job” – Essentials of Management & Leadership
“Excellent method on delivering the topics, very clear and specific” – Writing Project Scope and Procurement Statements of Work
“An appraisal of my leadership journey, very practical tips on leadership dynamics and how it will grow me” – Next Generation Leadership
“Learnt how to communicate effectively, it changed my attitude about motivating staff” – Motivational Training for Managers
“I have realised that, for me to become a good manager, I need to apply qualities of a good leader which I lent in this class” – Management & Leadership Skills for the Supervisor-New Manager
“ It was very informative. It provided guidelines & bigger picture of my work of budgeting and cost control” – Effective Budgeting and Cost Control
“I learnt different skills and technique about data analysis technique; those new learnings will help me increase my work efficiency” – Data Analysis Techniques
An excellent probgramme with superb content throughout. This course really Thought provoking with additional references to follow up on. I throughly enjoyed the weekly recommend this to anyone looking to pursure a Non-exec’ role! Go for it! Contact me anytime for further comment.
“It has a great impact in widening and solidate knowledge” – Work – Life Balance
“Help us priorities things in own life, see good things in every obstacle / failure” – Work – Life Balance
“Helped to enhance my communication skills persuasively” – Interpersonal Skills for Managers
“We have learnt new things about communication & interpersonal Skills” – Interpersonal Skills for Managers
“The course has been an eye-opener and a lot of new ideas have been learnt” – Vehicle Fleet Development & Management
“This course has been beneficial and it will be helpful in managing my subordinates” – Fleet Management & Leadership
“This training course is beneficial to me and company” – Vehicle Fleet Development & Management
“I have attended several training programmes, but this one is the best” – Fleet Management & Leadership
