Course Schedule

Competency Development for Supervisory Excellence of Maintenance Professionals

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COURSE OVERVIEW

Technical professionals require training that has its foundations in practical, action-oriented content with exercises that are involving, to develop competency in supervisory skills.

This highly interactive Competency Development for Supervisory Excellence training course offers participants practical solutions to work-related issues. It will provide the participants with the knowledge and understanding they need to move forward with enthusiasm and assurance. They will be able to build a productive and cohesive unit, establishing strong working relationships with people at all levels.  As you gain experience and confidence, you will be recognized as an able and supportive supervisor and leader by your organization and colleagues.

IMPORTANT FEATURES

The important features of the Competency Development for Supervisory Excellence training course are:

  • It includes different aspects of management
  • It provides a strategic framework for developing supervisory skills
  • It focuses on deriving business benefits
  • It enhances business performance and employees moral

LEARNING OBJECTIVES

By attending the Competency Development for Supervisory Excellence training course, delegates will be able to:

  • Recognise behavioral styles and learn to adapt them to build lasting rapport
  • Develop strategies for creating a positive work environment
  • Learn how to motivate yourself and others
  • Harness the power of personal motivation
  • Give and receive feedback on performance and perception
  • Massively improve leadership styles for the benefit of your team and department
  • Gain a greater awareness of yourself and your full leadership potential
  • Manage relationships with others with effective leadership style

TARGET AUDIENCE

The Competency Development for Supervisory Excellence training course is designed for:

  • Team Leaders & Line Managers
  • Project Engineers
  • Maintenance personnel recently appointed to a supervisory position
  • Maintenance personnel who desire a supervisory position
  • Existing Maintenance supervisors who have not had formal supervisory training
  • Those who are responsible for managing Maintenance departments

TRAINING METHODOLOGY

The Competency Development for Supervisory Excellence training course is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training fun-filled, fast-paced, challenging and empowering.

Pre & Post course assessments will be used to measure the effectiveness of this training.

COURSE CONTENTS

DAY 1 –Management Practices

  • Description:

    On Day One the course will cover management best practices

  • KeyTopics:

    • Management levels
    • Management process
    • Functions of management
    • The managerial skills
    • Managerial competencies
    • Management responsibility
    • The management grid
    • The most appropriate style of management
    • Role of a manager
    • Selection and recruitment process
    • Job descriptions and personal specs
    • Interviews
    • Employment contract
    • Patterns of work
    • Appraisal system
    • Training and development

DAY 2 –Delegation

  • Description:

    On Day Two the course will cover the concept of delegation and best practices

  • KeyTopics:

    • Definition of delegation
    • Basic steps
    • Avoiding delegation
    • Choosing to delegate
    • Preparing task and preparing employees
    • Delegation in 10 easy steps
    • Advantages of delegation
    • The effective delegator
    • Steps to delegate
    • Keys to success
    • Avoiding delegation
    • Preparing employees
    • Delegation and empowerment

DAY 3 – Performance Management and Motivation

  • Description:

    On Day Three the course will cover motivation theories and applications in addition to the different ways used to manage performance

  • KeyTopics:

    • Importance of performance management
    • How to set targets
    • Performance appraisal
    • Employee’s benefits
    • Motivation theories
    • How to motivate your employees
    • Barriers to motivation
    • Understanding your employees
    • Motivation in action
    • Measuring motivation

DAY 4 - Team Building

  • Description:

    On Day Four the course will cover concepts and application of team building

  • KeyTopics:

    • The impact of behaviour
    • What style are you?
    • Critical relationship skills
    • Types of team cultures
    • What do great teams have in common?
    • Three phases of team development
    • Teamwork definition
    • What makes a good team?
    • Do‘s and Don’ts
    • Stages of team development
    • Manager’s role in team building process
    • Team leader role in the stage of team development
    • Fundamentals of Team Building

DAY 5 –Team Leadership

  • Description:

    On Day Five the course will cover how to lead a team and make it successful

  • KeyTopics:

    • Retention and Disposition
    • What makes a good team?
    • Manager’s role in resolving team conflicts
    • Characteristics of effective teams
    • Components of team mission
    • Rebuilding trust
    • Results of broken trust
    • Stages of team development
    • Solving team leader challenge
    • Identifications of the causatives issues and themes
    • Leadership definition
    • What is a leader?
    • Difference between a manager and leader
    • Five practices of leadership
    • Trusted leadership
    • Demands on leadership
    • Management myths
    • Empowerment
    • Leadership styles
    • Situational leadership
    • Leader roles
    • Challenges facing leaders

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