Communication, Interpersonal & Influencing Skills

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Venue Date Fees Join Now
Houston - USA , 20190722 22 - 26 Jul 2019 $5,950 Register
Dubai - UAE , 20191006 06 - 10 Oct 2019 $3,750 Register
Singapore , 20191118 18 - 22 Nov 2019 $4,750 Register

COURSE OVERVIEW

Getting people to do what you want/need them to do can be the most difficult task faced by leaders, managers, CEOs, or anyone in this situation. How do you influence people successfully? Do you have the skills in influencing them? What type of secret weapon do you have? Do you count on the power of your position, or do you believe that good people should not have been told what to do?

You can experience pleasure as a master of influencing. Anyone can hammer a square peg into a round hole with enough brute force, but it is generally not particularly pleasurable for the wielder of the hammer, the peg, or the round hole. Your ultimate power of influence leaves behind the result where no one feels bruised or abused.

IMPORTANT FEATURES

The important features of Communication, Interpersonal & Influencing Skills training course are:

  • Understanding the fact that ANYONE can be influenced
  • Specific techniques to enhance your effectiveness in communication, interpersonal and influencing skills
  • Simple identification of peoples needs and behaviors
  • Elevate your sensitivity toward understanding people who are different from us in many perspectives
  • Organization politics can be positively applied

LEARNING OBJECTIVES

Participants on the Communication, Interpersonal & Influencing Skills training course will be able to:

  • Enhance your chances of being successful in your chosen endeavour
  • Learn to determine your approach in dealing with people
  • Acquire the techniques in influencing people from various backgrounds and cultures
  • Achieve internal calm and peace with yourself
  • Understand the leadership styles that can help or hurt you
  • Diminish the possibility of getting undesirable results

TARGET AUDIENCE

PROMISE Communication, Interpersonal & Influencing Skills training course is designed for anyone who intends to be successful in influencing people

TRAINING METHODOLOGY

Communication, Interpersonal & Influencing Skills practical and results-oriented program is based on adult learning concept. The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations, role play and much practice to enhance learning. There will be ample time for Q&A, discussions with a return to work action planning. The course will reinforce key concepts within an inspiring and engaging learning environment.

Pre & Post course assessments will be used to measure the effectiveness of this training and measure the skill and ability of participants.

COURSE CONTENTS

DAY 1 - Introduction to communication, influencing and interpersonal skills

  • Description:

    On day 1 the course will cover the connection between communication, influencing and interpersonal skills

  • KeyTopics:

    • Ice-breaking & introduction
    • Introduction to the Power of Influence
    • Definition of organizational politics

DAY 2 - Understanding leadership role

  • Description:

    On day 2 the course will cover detailed guide to apply your selected leadership approach or styles with the intention to improve relationship and influence

  • KeyTopics:

    • The role of leadership
    • Differences between the leadership approaches
    • Decision steps for your chosen approach

DAY 3 - Detailed techniques with workshop (The 8 techniques)

  • Description:

    On day 3 the course will cover the first 4 specific techniques to enhance your communication, influencing and interpersonal skills

  • KeyTopics:

    • Mirror, mirror, on the wall + case application
    • Whatever you say + case application
    • Old wine, new bottle + case application
    • Be unexpected + case application

DAY 4 - Detailed techniques with workshop (The 8 techniques) Continue

  • Description:

    On day 4 the course will cover the other 4 specific techniques to enhance your communication, influencing and interpersonal skills.

  • KeyTopics:

    • Confucious says + case application
    • I am Lost + case application
    • Once upon a time + case application
    • Laughter, the best medicine + case application

DAY 5 - How to know what people want

  • Description:

    On day 5 the course will cover behavioural aspects of people to complete your understanding on communication, influencing and interpersonal skills

  • KeyTopics:

    • Know what people want
    • Use of various needs landscape
      • Two types of factors
      • Your own view of people : are they lazy by nature?
      • Know the expectancy of people
    • Understand and be aware of diversity
      • Cultures, Diversity, and approaches to handling these

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